Effective Date: July 25, 2025
Company Incorporated: August 2022
Contact Email: director@trackepay.com
Phone Number: +91 86584 45706

At Trackepay Fintech [OPC] Pvt. Ltd., your privacy isn’t just a legal requirement – it’s a responsibility we take seriously. This policy explains how we collect, use, and safeguard your personal information when you interact with our website, applications, or services. Whether you’re signing up, making payments, or just browsing, your trust means everything to us.

We aim to keep this policy transparent and easy to understand, so you can feel confident about how your data is handled. By continuing to use our services, you’re agreeing to the practices described here.

What Information We Collect

We collect information that helps us serve you better and make our services work smoothly. This includes:

Personal Information:

• Your phone number

• Any name or email you submit via forms

• Messages or inquiries sent to us

Automatically Collected Data (Usage Data):

• IP address and device details

• Browser type and version

• Pages you visit and how long you stay

• Error logs and technical information

This data helps us personalize your experience, fix issues faster, and keep everything secure.

How We Use Your Information

We only use your data to provide you with the best service – nothing more, nothing hidden. Here’s what we use your information for:

• To create and manage your user account

• To deliver and improve the services you’ve asked for

• To keep you updated with important service-related changes or offers

• To respond to your queries and support requests

• To enhance the platform’s performance and security

• To analyze usage trends and improve our services

When and Why We Share Your Information

At Trackepay Fintech, your data stays with us — we do not sell, rent, share, or disclose your personal information to any third parties.

We believe that your privacy is your right, and your trust is our responsibility. Whether it’s your contact details or usage data, we treat all user information as confidential and ensure it is used strictly for internal purposes only to serve you better. We do not partner with advertisers, marketers, or external agencies for sharing or selling user data.

Your information is safe, private, and handled with full respect.

Your Rights and Choices

We believe your data belongs to you, and you should always have control over it. You can:

• Access the personal data we hold about you

• Correct or update your information

• Request deletion of your account or data

• Opt out of marketing communications anytime

If you wish to do any of the above, just drop us an email at director@trackepay.com – we’re here to help.

Data Retention & Protection

We only keep your data as long as it’s needed for legal, business, or operational reasons. Once that time passes, we delete it securely. All stored information is protected using modern security practices like encryption, firewalls, and limited access controls.

That said, no digital system is 100% bulletproof. While we do our best to protect your information, we recommend you also use secure passwords and take basic precautions on your end.

Third-Party Websites

Sometimes we may link to other websites. Please note – once you leave our site, their rules apply. We’re not responsible for the privacy practices of third-party websites, so do take a moment to read them.

Changes to This Policy

We might update this Privacy Policy from time to time. If we make any major changes, we’ll let you know via email or a clear notice on our website. The latest version will always be available right here, with the updated date at the top.

Need Help or Have Questions?

We’re always happy to help. If you need clarification about anything in this Privacy Policy or want to make a request about your data, reach out to us:

📧 Email: director@trackepay.com
📞 Phone: +91 86584 45706
🌐 Website: https://trackepay.in